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Lucas White Flooring Privacy Policy

1. Introduction

Lucas White Flooring is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store personal information that you provide to us through our website, [Your Website Address], or otherwise. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). 

2. What Personal Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, postal address, phone number. 

  • Website Usage Data: IP address, browser type, operating system, pages visited, date and time of access. 

  • Payment Information: Credit card details, billing address (if applicable). 

  • Information You Provide Directly: Information you provide through forms, comments, or other interactions on our website. 

3. How We Collect Personal Information

We collect personal information in the following ways:

  • Directly from You: When you register for an account, make a purchase, contact us, or use our website. 

  • Automatically: Through cookies, web beacons, and other tracking technologies. 

  • From Third Parties: If you provide us with information from other sources, such as social media platforms. 

4. How We Use Personal Information

We use the personal information we collect for the following purposes:

  • Providing our Website and Services: To enable you to use our website and access our services. 

  • Processing Orders and Payments: To fulfill your orders, process payments, and provide customer support. 

  • Improving our Website and Services: To analyze website traffic, identify trends, and improve the user experience. 

  • Marketing and Communication: To send you newsletters, promotions, and other marketing materials (with your consent). 

  • Legal Compliance: To comply with legal obligations and resolve disputes. 

5. Disclosing Personal Information

We may disclose your personal information to: 

  • Third-Party Service Providers: To process payments, deliver products, or provide other services (with your consent).

  • Legal Authorities: When required by law or court order.

  • Other Parties: With your consent, or as otherwise permitted by law.

6. Overseas Disclosures

We may disclose your personal information to parties located outside of Australia. We will take reasonable steps to ensure that these parties have adequate privacy protections in place. 

7. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. 

8. Accessing and Correcting Your Personal Information

You have the right to access and correct your personal information that we hold. You can do so by contacting us using the details below. 

9. Complaints

If you have any concerns about our privacy practices, please contact us using the details below. 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lucas White Flooring

Bacchus Marsh

lucaswhiteflooring@gmail.com

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. 

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